The Norfolk Community Advice Network (NCAN) is a Big Lottery funded project set up to improve access to free, high quality social welfare advice, information, advocacy, and representation services for those living or working in Norfolk.

Our aim is to build a strong, effective and inclusive network of advice agencies in Norfolk and to support the advice sector in this region in contributing to strategic objectives locally and nationally in the areas of social inclusion, tackling poverty and other disadvantage.

Regional Updates

Norfolk County Council Prior Information Notice
Norfolk County Council have just published a Prior Information Notice (PIN) to inform the market of its intentions to let a new contract for this provision of its statutory advocacy services. Read full article
West Norfolk Advice Hub Housing Advice Service
The West Norfolk Advice Hub Housing Advice Service are offering free and impartial advice to people who are experiencing difficulties accessing or maintaining their housing. They can support anyone who is homeless, living in private rented property, social housing or a home that they own. They can now be contacted direct on 01553 223113. Read full article

Training and Events

Change to Equal Lives training dates
There is a change to the training dates - apologies for any inconvenience. Anyone already booked on to training as previously scheduled will be contacted separately. Please click below for the new dates. Read full article
Citizens Advice Open Day Thetford
Open Day on Saturday 10th September, 10 - 2pm at Breckland House, St Nicholas Street (opposite the bus station). Come and meet volunteers and staff, free refreshments, childrens activity table, discover other local services and do the taste chalenge! Read full article

National News Roundup

Increased use of sanctions for Universal Credit
The DWP have published a report on 'In-work progression in Universal Credit'. It reports on a trial that has been run by the DWP from 2015 and continues until 2018 on the use of sanctions against people in low paid work. Read full article
Changes to DWP Universal Credit guides website
The DWP are improving the way people access our information online. Read full article

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