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Signposting and Referral Directory

Please search by 'Advice sought', with one or more of the optional filters for a targetted search for a particular client/issue.

Alternatively you can search using the single boxes to generate a detailed organisation profile, or a member list (all CRS users, NCAN members or non-NCAN members) or a list of all agencies in a particular district. 

Please note, 'Face to face delivery location' will bring up a list of all districts in which face to face services are available, including appointments, home visits and drop-ins. It does not denote that services are restricted to clients who live in these areas (this is indicated where applicable in the notes for each service). 

With a few exceptions, the organisations included are NCAN members, which means we have verified that the quality of the advice offered meets the standards set out by our steering group. 

We rely on directory organisations to keep their own information up to date. If you have forgotten your login details email

As well as voluntary and statutory agencies, we have included solicitors who are members of NCAN and offer free advice services, usually in the form of an initial one-off consultation.

You can find a list of solicitors who provide a Legal Aid service for eligible clients on the GOV.UK website.  

Click here for a key to the advice levels.  

To search for organisations providing other support services in Norwich, including health, care and specialist support, see the Your Norwich directory.