Budgeting Loan Applications - Message from Regional DWP

Historically, September to December is a peak time of year for Budgeting loan applications, seeing a surge in the volume of claims. Although gov.uk does give the option to complete a clerical claim this can take longer to be processed rather than an on-line application.  


Where the application has been made online, the customer will be told whether they have been offered a loan within 15 working days, and where the loan offer is accepted, money will be received within 11 working days. DWP asks partners to encourage customers to use the on-line application wherever possible

Publication Date: 07.08.2017