Universal Credit Support Update

The DWP have produced an updated 'Local Support Services Framework'.
Publication Date: 12.12.2013

The Local Support Services Framework outlines the ways in which Universal Credit claimants will be supported around issues such as digital management of claims, budgetting and access to bank accounts. The approach of Local Authority led partnerships (including the voluntary sector) is being trialled in Universal Credit pathfinder areas with preliminary work being commenced in other areas before the roll-out of Universal Credit in those area.

The full document can be found here