SCG Members

EAST provides  confidential  Advice, Advocacy and Support for those people who are living with and affected by HIV and allied co-infections. This may be in the format of one to one meetings with a support worker or as part of a larger facilitated peer support group. Assistance with Benefit claims / forms, Support through the Appeal system and Advocacy at Tribunal or Magistrates Court are all part of this service .

Deaf Connexions 
The Norfolk Deaf Advocacy Service provides advice and support for deaf people in Norfolk. As well as providing general advice and support, local Deaf Advocates can help with letters, bills and benefits, and provide support for clients where English is not their first language. 

Norfolk Deaf Advocacy Service
Norfolk Deaf Advocacy Service provides advice and support for Deaf people in Norfolk. Local deaf advocates are available to assist with letters, bills and benefits. They can also help to deaf people for whom English is not their first language. 

Equal Lives (formerly NCODP)
From 1 April, Equal Lives will be providing an Information, Advice and Advocacy service for people with disabilities and people with mental health issues. This will include: 

  • providing information about people’s rights, and about how to access other support services
  • signposting or referring people to other agencies which are better placed to meet their needs
  • advising people about benefit entitlements, and helping them to apply using a variety of methods (including telephone advice, peer support, fact sheets)
  • enabling people to become self advocates, by providing them with the information and support they need to make informed decisions and speak up for themselves
  • advocating on behalf of people when they are unable to represent themselves
  • providing a ‘Money Matters’ service, enabling people to gain control over their financial situation and remain independent
  • providing representation for appeal tribunals

This is a county wide service which accepts referrals from professionals, carers, and people who want to use the service directly.

Age UK Norfolk
Age UK Norfolk are committed to providing help and support across the county of Norfolk and understand that people in later life have specific requirements. They have dedicated advisers who provide information and advice via the telephone or face to face on a wide range of issues. They offer advice and practical assistance with benefits, money matters, advocacy and and Lasting Power of Attorney.

Age UK Norwich
Age UK Norwich offers free, independent & impartial information and advice to people over the age of 50 who live in Norwich and also to the family and friends of older people, who live in Norwich. They provide advice and assistance on a range of issues from benefits, health, social care and housing to money matters, fuel bills and many other subjects. Additionally, they have a home visiting benefit service for help with completing disability forms. Our drop in and telephone service is available between 10 – 4 Monday to Friday (10 – 2 Wednesdays) at our offices in Boardman House, Redwell Street, Norwich NR2 4SL. Other surgeries are available in the city.

Opening Doors (formerly People First of Norfolk)
Opening Doors is a user led organisation run by and for people with learning disabilities which specialises in recognising people as individuals. Their mission is for all adults with learning disabilities in Norfolk to be confident individuals, controlling their own lives and making their own decisions, with support from people they trust.

Their aims and objectives are: 

  • to support people to speak up on issues that affect them; 
  • to make positive change happen for people with learning disabilities; 
  • to increase people’s self confidence; 
  • to support people to become active citizens; 
  • to use people’s talents, gifts and skills to teach others; 
  • to develop people’s work, office and social skills; 
  • to improve the health and well being of people with learning disabilities; 
  • to provide opportunities to try out new things and have new experiences; 
  • to provide links into the community; 
  • to support people to communicate with professionals and bring about necessary changes which improve and enhance their lives.

They have offices in Norwich, Great Yarmouth and Cromer where their members work and learn new skills. They also have group activities in Attleborough, Holt, King’s Lynn, Norwich and Great Yarmouth.

Norwich & Great Yarmouth Office:, tel. 01603 789889 
Cromer Office:, tel. 01263 510706