Directory of Organisations using the Referral System

ACCESS – supporting migrants in East Anglia. It’s who we are and what we do.

Age UK Norfolk offers information and advice to the public on a wide range of issues. We will provide you with the facts and you can make choices and decisions knowing you have reliable information.

Offer advice and information on a wide range of matters of concern to older people and their carers. Also offers numerous factsheets and information sheets that cover a wide range of subjects.

A football project to improve mens mental health and provide access to additional support services

Alzheimer’s Society provides a range of support services for people with dementia, their families and their carers in Norfolk.

We design and deliver arts for wellbeing sessions in the community and for businesses.

Reducing social isolation and loneliness Norwich, Great Yarmouth, South Norfolk and parts of Breckland

Free treatment by experienced counsellors who are trained specialists in working with problem gambling.

a non-judgemental, early intervention service providing support for children and young people affected by the imprisonment of a close family member

We provide short-term practical and emotional support at home to help people regain their independence

The CAN Connect Service is there to support anyone over the age of 18 who is lonely or isolated in the North Norfolk. The service can do the following: Abuse/exploitation Social isolation & loneliness Mental health; Carers support Housing; Dementia/memory loss; Home adaptation/ assistive technology; Employment/learning Benefit & welfare support advice; Long term condition management; support Finding or accessing activities in the community

Careline Community Service provide and install equipment within the home to support people to live independently.

Supporting Norfolk’s 94,000 carers. A carer is anyone who provides unpaid care and support to a family member or friend who due to illness, disability, mental ill health or an addiction cannot cope without support.

Chances provides personalised health and employment support to people living across Norfolk, to move them either into or closer to work.

From the work with children and youth right through to the elderly day centre, we at Community Action Norwich are looking to walk alongside the people of Lakenham and Tuckswood through all life stages.

Deaf Connexions is part of the Norfolk Deaf Advocacy Service which provides advice and support for deaf people in Norfolk.

Supporting Norwich residents to develop digital skills, confidence and resilience.

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

A user led organisation providing advice and support to disabled people.

Our mission is to engage, inspire, educate and support the local and wider community, providing first class services and promoting community development and cohesion.

Supports west Norfolk residents to combat loneliness and social isolation.

MAP is an advice, counselling and youth work service for 11-25 year olds.

To support the wellbeing of men and boys through advice and positive engagement

Money Advice Hub is based in King’s Lynn. We provide an integrated advice service, including: Debt Advice, Housing Advice, Welfare Benefits, Money Advice, Digital Inclusion & Wellbeing.

Norfolk-wide music and arts activities for people with disabilities and additional needs.

New Routes addresses the isolation experienced by asylum seekers, refugees and other recently resettled ethnic minorities in Norwich and provides opportunities for engaging in skill-building, sport and social activities. All programmes are designed to promote cross-cultural understanding and enable the building of bridges between diverse communities. The NR centre is open 6-days per week, running projects for women, mixed gender groups, young people, children and families. We provide one-to-one needs assessments and support, plus long term mentoring and befriending for young people and adults where requested.

Six week Recovery Support Programme offering a wide range of activities supporting people who are in recovery from drugs and/or alcohol issues.

Offering free and confidential support to victims and witnesses of any crime. It doesn’t matter when the crime happened or if it has been reported to the police.

NAS provides a service to Norfolk residents when they are going through a period of crisis or have a vulnerability. Applicants are awarded a voucher to redeem with one of our partners to purchase essential household items.NAS also award PayPoint vouchers for emergeny fuel and daily living expenses. Our NAS advisors will also help with warm referrals the ongoing support you need.

Norfolk Citizens Advice is an independent, local charity offering free, confidential, impartial advice and information on a wide range of subjects.

Free legal advice for a range of civil law issues.

Norfolk Family Carers offers a range of information, advice and support to carers in Norwich and Norfolk.

Norfolk Family Mediation Service is a charity dedicated to limiting the pain and cost of divorce, separation and family disputes.

Grants for first time central heating and repairs, support for income maximisation and energy debt reduction for fuel poor Norfolk residents.

Here to listen to anyone who is going through a difficult time, face-to-face or on the phone.

OCD Action is the national charity for people affected by Obsessive Compulsive Disorder (and related disorders). We provide information, support groups, a helpline and support to adults, young people and families affected by this condition.

Ormiston Families work with Sodexo and a range of other partner agencies to deliver the government’s Transforming Rehabilitation (TR) programme across the East of England.

Our child-centred bespoke services include; Parental resolution sessions (including the voice of the child), supported contact, supervised contact, escorted contact, handovers. We can provide these services across the Eastern region.

A partnership project to support migrants fleeing domestic abuse.

Relationship support for everyone – We’re the UK’s largest provider of relationship support, and last year we helped over two million people of all ages, backgrounds, sexual orientations and gender identities to strengthen their relationships. Find out more about what we do and how we can help you here.

Scam, Fraud, Vulnerable victims

Specialist help and advice for anyone with a housing problem. Advocacy and representation. Drop-in service in Norwich and appointments available in Great Yarmouth and Kings Lynn.
Team of advisers and solicitors who may be able to help.

Covers the whole of Norfolk and can help people with a broad range of issues

We offer older people good company in a warm and friendly atmosphere.

Take Our Hand supports young people aged 16-24, their families and friends through bereavement.

The Bridge Plus+ provides information, advice and advocacy services to Black, Asian and Minority Ethnic (BAME) communities in Norwich and surrounding areas.

Thetford’s one stop support hub, offering advice, guidance and signposting in our community.

SERVICE OFFER: we provide supported work experience within our social café and catering enterprise to people who face a barrier to employment

CRITERIA FOR ACCEPTING REFERRALS: we work in Norwich with people who have been at risk of homelessness, had mental health problems, addiction issues, an offence history, or other major barriers.

supporting people with drug and alcohol related issues

Health and Wellbeing Volunteers bring support to North and South Norfolk residents who face the various challenges of long term health conditions.

West Norfolk Befriending is a registered charity established to help alleviate social isolation in older people living in West Norfolk

Care & Repair offer an adaptation and handy person service throughout west Norfolk to help adapt people’s homes to ensure they continue to meet their needs.

WNDIS (West Norfolk Disability Information Service) proves information, advice and an advocacy service for disabled people and carers.

The Wonder+ Scheme provides support to women offenders and those at risk of offending living in Norfolk. Wonder+ offers advocacy, advice and guidance to women as well as helping them to access services that may be of help to them

Your Own Place – preventing homelessness by building financial, digital, emotional knowledge, skills and resilience