Digital Inclusion – Norwich

Voluntary Norfolk’s digital inclusion work enables Norwich residents to develop the skills and capabilities to access digital technologies, increasing their confidence and resilience.


The internet and digital technologies provide a lifeline for people who find themselves physically and emotionally isolated. We work with volunteers who coach local residents and lead them to gain more confidence with digital technologies. These newly-gained skills often help local residents battle social isolation. With more than 1 in 10 Norwich adults never having been online, supporting people to develop digital skills can make a real difference in the local community.


Volunteers can support people regularly or one-off in their own home or at one of the Digital Hubs located across Norfolk.


Volunteers can support people to:


  • learn to basics of their device eg smart phone/tablet/laptop
  • navigate and use the internet
  • scan and upload documents
  • use a touch screen/mouse/keyboard
  • use social media
  • access services online and how to fill in online forms
  • email / video call

  • Rosie Kneeshaw
  • 01603 883827
  • St Clements House, 2-15 Colegate, Norwich, Norfolk, NR3 1BQ

Contact Digital Inclusion – Norwich