Voluntary Norfolk’s digital inclusion work enables Norwich residents to develop the skills and capabilities to access digital technologies, increasing their confidence and resilience.
The internet and digital technologies provide a lifeline for people who find themselves physically and emotionally isolated. We work with volunteers who coach local residents and lead them to gain more confidence with digital technologies. These newly-gained skills often help local residents battle social isolation. With more than 1 in 10 Norwich adults never having been online, supporting people to develop digital skills can make a real difference in the local community.
Volunteers can support people regularly or one-off in their own home or at one of the Digital Hubs located across Norfolk.
Volunteers can support people to:
- learn to basics of their device eg smart phone/tablet/laptop
- navigate and use the internet
- scan and upload documents
- use a touch screen/mouse/keyboard
- use social media
- access services online and how to fill in online forms
- email / video call
