The aim of this role is to work one to one with patients who have long term conditions and have been identified by clinical staff as having complex needs, and being ‘hard to help’. Volunteers matched with a patient, to work together to empower and support them to gain the skills to be able to better manage their condition and well-being. Patients who have been identified as ‘hard to help’ include those who self-neglect, are difficult to engage with clinical staff, do not follow advice regarding the medication or diet they have been prescribed, and hoarders.
The Health Coach Coordinator will work with patients and clinical staff to identify behaviors or actions that the patient could be supported to change, working towards improving their health and wellbeing. Health Coach Volunteers may support patients to undertake a range of activities to help them achieve these changes, such as supporting them with ‘healthy coaching conversations’ or practical support such as enabling someone to join a social or support group, or access services which promote healthy living.
This project covers the Norwich area.