We aim to support people who have long term health conditions to access relevant support, advice and interventions that allow positive management of identified conditions; enabling continued independence, with reduced need for visits to GP or unplanned hospital admissions, and reduced admission to residential or nursing care. We strive to empower clients to feel confident about managing their long term condition independently, and support people who have a long term health conditions to utilise community supports available effectively, reducing the risk of social isolation, loss of independence or increasing physical or mental illness.
What the service will do
Provide service users with a volunteer to work in partnership with them to work towards and achieve identified goals relevant to a client’s physical and emotional health and wellbeing. The emphasis is on a partnership, with the volunteer and client working together to identify risk factors and achieve goals to maintain and improve independence, health and wellbeing. Support is targeted to be low level and short term with the aim of supporting clients to identify specific areas of need and engage in activities, groups or clubs that can support their management of long term conditions or illness recuperation, promote their independence and reduce the risk of social isolation. Onward referrals to alternative supports will be made if an ongoing need is identified when volunteer support is reviewed.
What the service will NOT do
Duration of support
All clients who are accepted to receive support from a Health and Wellbeing Service Volunteer will begin with the Three Month Support Programme. After 3 months of support if there are ongoing or additional health and wellbeing goals, the client will move to the Six Month Support Programme.
Extended Support Programme: Following a review after 6 months should the client need ongoing assistance with clearly identified goals/needs, an extended period of support can be provided, up to a maximum of two years with reviews every 3 months.